What is Likhandlela Insurance?
It is very simple!
Step 1: You must be registered for MTN Mobile Money.
Step 2: You must be between 18 and 75 years-old.
Step 3: SMS Yes to 2030 to opt in.
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You qualify by SENDING MTN Mobile Money at least once per month to somebody else. Likhandlela Insurance cover amounts are:
- Send 1 - 2 times = E500
- 3 - 4 times = E1500
- 5 or more times = E2000
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Want to light up your Likhandlela?
Take a look at some of the frequently asked questions below. If you prefer to talk to someone, give us a call on +268 2 411 7800.
- Dial *007#
- Select 3 Pay Bills
- Select 6 Likhandlela
- Select 1 My Life Cover
- Follow the prompts
- Dial *007#Select 3 – Pay Bills
- Select 6 - Likhandlela
- Select 2 - My Claims
- Follow the prompts
- A certified copy of the Death Certificate
- A copy of the beneficiary’s ID
- Proof of the relationship to the deceased
- Insurance is not active at the time of death
- If you are not the nominated beneficiary.
- If claim documents are missing.
The following items need to be presented at Old Mutual Customer Services when making a claim:
All approved claims will be paid into the beneficiary's MTN Mobile Money Account.
A claim will not be paid under the following circumstances:
In the unfortunate event of the death of the policyholder, the beneficiary/claimant has up to a maximum of 12 months to make a claim.
For more information call MTN at 922 or OLD MUTUAL at 2411 7800 or Whatsapp us on 7634 0055. You can also download the Likhandlela brochure.
Terms and Conditions apply.