Customer Services

Please visit your nearest branches to update your contact details. Making sure your policy details are updated is very important.

Old Mutual customers that are Eswatini Government pensioners please visit our branches to change your policy payment method.

Customer Service Branches

MBABANE Customer Services Centre

The New Mall
Dr Sishayi Road
Tel: +268 2404 4189 and +268 2404 4185

MANZINI Customer Services Centre

Swaziland National Provident Fund (SNPF) Building
Ngwane Street
Tel: +268 2505 6501

NHLANGANO Customer Services Center

Old Mutual
Shop No1
J & E Properties
Corner of 6th Street & 3rd Avenue
Tel: +268 2207 5462

Making a claim

We know that when the time comes to make a claim you want to be able to do so quickly and efficiently. On this page you'll find documentation that will help make things a little easier when it's time to claim or to give you the opportunity to tell us how to service you better.